Terms and Conditions

Welcome to Dermari. These Terms and Conditions govern your access to and use of our website and the purchase of skincare products from us. By accessing or using our website, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website.

1. About Dermari

Dermari is an e-commerce platform operating in Sri Lanka that sells skincare products for personal use. All products sold are intended for cosmetic and skincare purposes only.

2. Eligibility to Use the Website

By using this website, you confirm that:

  • You are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

  • You are legally capable of entering into a binding contract under Sri Lankan law.

3. Products and Information

  • We make every effort to display accurate product descriptions, images, prices, and ingredients.

  • Product images are for illustration purposes only; actual packaging may vary.

  • Dermari does not guarantee that all product descriptions or other content are error-free.

Our skincare products are not intended to diagnose, treat, cure, or prevent any medical condition.

4. Orders and Acceptance

  • All orders placed through the website are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order at our discretion, including due to pricing errors, stock unavailability, or suspected fraud.

  • Once an order is confirmed, you will receive an order confirmation via email or other communication method.

5. Pricing and Payment

  • All prices are listed in Sri Lankan Rupees (LKR) unless otherwise stated.

  • Prices may change at any time without prior notice.

  • Payments must be made through the payment methods available on the website.

  • Dermari does not store your payment card details; payments are processed through secure third-party payment gateways.

6. Shipping and Delivery

  • We currently deliver within Sri Lanka only, unless otherwise stated.

  • Delivery times are estimates and may vary due to location, courier delays, or unforeseen circumstances.

  • Dermari is not responsible for delays caused by third-party delivery providers.

Risk of loss passes to you upon delivery of the products.

7. Returns, Refunds, and Exchanges

  • Due to the nature of skincare products, opened or used products are not eligible for return or refund unless they are damaged or defective upon delivery.

  • Any issues must be reported within [insert number] days of receiving the product.

  • Refunds, if approved, will be processed using the original payment method.

Please refer to our Return & Refund Policy for more details.

8. Allergies and Skin Sensitivity Disclaimer

  • Customers are responsible for reviewing ingredient lists before purchasing.

  • Dermari is not liable for allergic reactions, skin irritation, or adverse effects resulting from product use.

  • We recommend performing a patch test before using any skincare product.

9. Intellectual Property

All content on this website, including logos, text, images, product descriptions, and designs, is the property of Dermari and is protected under applicable intellectual property laws in Sri Lanka.

You may not copy, reproduce, or distribute any content without prior written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Upload or transmit harmful code or malicious content

  • Attempt to gain unauthorized access to the website or its systems

We reserve the right to suspend or terminate access for any violation of these terms.

11. Limitation of Liability

To the fullest extent permitted under Sri Lankan law:

  • Dermari shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Dermari from any claims, damages, losses, or expenses arising out of your misuse of the website or violation of these Terms and Conditions.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Sri Lanka.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

14. Changes to These Terms

Dermari reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.

15. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us:

Dermari
Email: dermarisrilanka@gmail.com